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9 July 2019
Account Renewal Notice for Alipay Users:
We have experienced issues processing payments through Alipay and we are currently working on the fix. Meanwhile, we have added UnionPay as a new payment method. To make sure that your subscription renews smoothly, we encourage you to adjust your payment preferences and select UnionPay, Credit Card, or PayPal as a new payment method.
To change your payment method, please follow the below steps:
1. Log-in to the control panel by visiting here. (or visiting here. if you are in Mainland China)
2. In your Dashboard Tab, you will see a message: “Your invoice is ready! Pay Invoice”
3. Click “Pay Invoice” and choose a new payment method
4. Fill out and submit the billing form with your new payment info
We apologize for the inconvenience and we thank you for your patience.