How can I cancel my account?

If you paid with iTunes, please click here to see how to cancel an iTunes VyprVPN subscription.

If you are experiencing issues with your VyprVPN account please contact support. We are available 24x7x365 via live chat or email and can quickly resolve any problems you have. 

To cancel your account:

  1. Log in to your Golden Frog Control Panel.

  2. Click on the Account tab on the left hand side of your screen.

  3. Under "Services" and VyprVPN click Cancel Service.cancel_en.png

  4. If your free trial is still in progress, you will be presented with the option to continue your trial, click Cancel.

  5. On the Account Cancellation page, select your reason for removing service and click Continue Cancellation.

  6. Describe your reason for cancelling so we can improve VyprVPN.

  7. Click Confirm Cancellation to complete your cancellation.

If you need any further assistance, please contact support and we'll be happy to help!

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