Cyphr does not automatically save attachments that you receive to your Gallery. Attachments are only stored within Cyphr unless you explicitly choose to save them to your Gallery.
To save an attachment to your Gallery, tap the image thumbnail in your conversation to open it in full screen view. Select the Save button on the full screen view and the attachment will be saved to your Gallery.
If you need any further assistance, please contact support.
Last reviewed/updated June 2019